Privacy Policy

Last updated: September 21, 2026

French Pastry Tour Nancy ("we", "us", "our") operates the website www.frenchpastrytournancy.com (the "Website").

French Pastry Tour Nancy provides guided French pastry and food walking tours in Nancy, France.

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what personal information we collect, how we use it, how it may be shared, and your rights regarding your personal information.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

Book a tour;
Contact us through our Website;
Submit a contact or inquiry form;
Request information about our tours or services;
Communicate with us by email;
Purchase or arrange one of our services.

Depending on how you interact with us, we may collect:

First and last name;
Email address;
Telephone number;
Booking date and tour information;
Number of participants;
Information contained in your messages or requests;
Payment-related information where applicable;
Any other information you voluntarily provide.

We may also automatically collect certain technical information when you visit our Website, including:

IP address;
Browser type and version;
Device type;
Operating system;
Pages visited;
Date and time of visits;
Referring website;
General geographic information;
Information about how you interact with our Website.

2. How We Use Your Information

We may use your personal information to:

Process and manage tour bookings;
Communicate with you about your booking;
Respond to questions and inquiries;
Provide our guided tours and related services;
Send booking confirmations and important information relating to your tour;
Process payments where applicable;
Improve our Website and services;
Understand how visitors use our Website;
Analyze Website traffic and performance;
Maintain the security of our Website;
Prevent fraud, abuse, or unauthorized activity;
Comply with legal and regulatory obligations;
Display and measure advertising where applicable;
Personalize advertising where permitted by law and based on your consent.

3. Wix.com

Our Website is built and hosted using Wix.com.

Wix may process certain information in connection with hosting, operating, securing, and providing functionality for our Website.

Wix may also use cookies and similar technologies for Website functionality, security, analytics, and performance.

For more information about how Wix processes personal information, please see the Wix Privacy Policy:

https://www.wix.com/about/privacy

4. Bookings and Payments

When you book a French Pastry Tour Nancy experience through our Website, we may collect information necessary to process and manage your reservation.

This may include your name, email address, telephone number, booking details, number of participants, and payment-related information.

Where payments are processed by a third-party payment provider, payment information may be processed directly by that provider.

We do not intentionally store complete payment card information on our own systems.

Third-party payment and booking providers may process information according to their own privacy policies and applicable laws.

5. Cookies and Similar Technologies

Our Website may use cookies, pixels, local storage, and similar technologies.

Cookies may be used for purposes including:

Essential Website functionality;
Website security;
Remembering preferences;
Analytics and Website performance;
Understanding how visitors use the Website;
Advertising;
Measuring advertising performance;
Personalizing advertising where permitted.

Some cookies may be placed by third-party service providers, including Wix, Google, or other services integrated into our Website.

Where required by applicable law, we will request your consent before using non-essential cookies or similar technologies.

You may also control certain cookies through your browser settings. However, disabling certain cookies may affect some Website functionality.

6. Google Advertising

We may use Google advertising services, including Google AdSense, to display advertisements on our Website.

Google and third-party advertising providers may use cookies, pixels, IP addresses, advertising identifiers, and similar technologies to provide, measure, and personalize advertising.

Google states that third-party vendors, including Google, may use cookies to serve advertisements based on a user's previous visits to this Website or other websites. Google also requires publishers using its advertising services to disclose this practice in their privacy policies.

Where permitted by applicable law and based on the user's consent, these technologies may be used to provide advertisements that are more relevant to the user.

For more information about how Google uses information from websites and apps that use its services:

https://policies.google.com/technologies/partner-sites

You can manage certain Google advertising preferences through:

https://adssettings.google.com/

7. Advertising Consent

Because French Pastry Tour Nancy operates in France and may be visited by people in the European Economic Area, we may use a consent management platform to obtain and manage consent for cookies and personalized advertising where required.

Where applicable, visitors may be given the opportunity to:

Accept cookies and personalized advertising;
Reject non-essential cookies or personalized advertising;
Manage individual privacy preferences;
Withdraw or change previously provided consent.

Google's current EU User Consent Policy requires publishers serving personalized ads to users in the EEA, UK, or Switzerland to use a Google-certified Consent Management Platform (CMP) integrated with the IAB Transparency and Consent Framework (TCF).

The consent mechanism may communicate your privacy and advertising choices to Google and other relevant advertising partners.

8. Analytics

We may use analytics services, such as Google Analytics or analytics functionality provided through Wix, to understand how visitors use our Website.

Analytics information may include:

Pages visited;
Approximate location;
Device and browser information;
Traffic sources;
Time spent on the Website;
Interactions with Website content.

We use this information to understand Website performance and improve our services.

Where required by applicable law, analytics cookies will only be used after the appropriate consent has been obtained.

9. Social Media

Our Website may contain links to our social media profiles or other third-party platforms.

Clicking on a social media link may take you to a third-party website that has its own privacy policy and terms.

We are not responsible for the privacy practices of third-party social media platforms.

10. How We Share Information

We may share personal information with trusted third parties where necessary to operate our business and Website.

These may include:

Wix.com;
Booking and reservation providers;
Payment processors;
Google and advertising providers;
Analytics providers;
Email and communication providers;
Website security providers;
Professional advisers or service providers;
Government authorities where legally required.

We do not sell your personal information as a standalone product.

We may disclose information when reasonably necessary to comply with legal obligations, protect our rights, prevent fraud, or protect the security of our Website and users.

11. Legal Basis for Processing

Where the General Data Protection Regulation (GDPR) applies, we process personal data on one or more of the following legal bases:

Contract: Processing may be necessary to provide a tour, manage a booking, or fulfill a service you have requested.

Consent: We may process information based on your consent, including for certain cookies, analytics, or personalized advertising.

Legitimate interests: We may process information where necessary for legitimate business purposes, provided that those interests do not override your rights and interests.

Legal obligation: We may process information where necessary to comply with applicable legal or regulatory obligations.

12. Your GDPR Rights

If the GDPR applies to you, you may have the right to:

Request access to your personal data;
Request correction of inaccurate personal data;
Request deletion of your personal data;
Request restriction of processing;
Object to certain processing;
Request portability of certain personal data;
Withdraw consent where processing is based on consent;
Lodge a complaint with a data protection authority.

To exercise your rights, please contact us using the details below.

You may also lodge a complaint with the French data protection authority, the Commission Nationale de l'Informatique et des Libertés (CNIL).

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Booking and transaction information may be retained for longer where necessary to comply with accounting, tax, legal, or other regulatory requirements.

Information submitted through inquiries may be retained for as long as reasonably necessary to respond to the inquiry and manage our business relationship.

14. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no Internet transmission or electronic storage system can be guaranteed to be completely secure.

15. International Data Transfers

Some service providers we use, including Wix and Google, may process information in countries outside France or the European Economic Area.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

16. Children's Privacy

Our Website and tour services are not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us.

17. Third-Party Websites

Our Website may contain links to third-party websites, including booking services, social media platforms, payment providers, and other websites.

We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, Website, legal requirements, or privacy practices.

When we update this Privacy Policy, we will change the "Last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically.

19. Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

French Pastry Tour Nancy

Email: frenchpastrytour@gmail.com

Website: https://www.frenchpastrytournancy.com

Location: Nancy, France

Advertising and Privacy Information

Our Website may use Google advertising services and third-party advertising technologies.

These technologies may use cookies or similar technologies to collect information about Website visits and interactions with advertisements.

Where required by applicable law, we obtain consent before using information for personalized advertising.

You can manage certain Google advertising preferences through:

https://adssettings.google.com/

You can learn more about Google's privacy practices at:

https://policies.google.com/privacy